ProProfs Project helps us track progress, focus on our projects, and stay organized.

Cleveland State University (CSU) is a public research institution in Ohio, dedicated to engaged learning and academic excellence. With over 16,000 students and a wide range of undergraduate, graduate, and professional programs, CSU is committed to innovation, research, and community impact. The university partners with industries and organizations to provide students with real-world experiences, preparing them for successful careers in a dynamic global economy.

The Cleveland State University marketing team faced several operational challenges that impacted their ability to work efficiently. They required a system to:

• Consolidate tasks, comments, attachments, and notes in a single platform to avoid miscommunication and redundancy.
• Track project progress and workload metrics effectively to prepare for yearly performance reviews.
• Allow individual team members to manage their responsibilities while maintaining overall collaboration on team projects.

Without a robust solution, managing their growing workload became increasingly difficult, leading to inefficiencies and a lack of clear performance insights.

Cleveland State University implemented ProProfs Project to address their project management needs. The tool offered features that directly solved their pain points:

• Task Management and Tracking: Tasks were organized within projects, and the progress bar feature enabled real-time monitoring of completion rates.
• User-Specific Task Views: Team members could filter tasks by user name, allowing them to stay on top of their individual duties while maintaining team visibility.
• Performance Metrics: The platform provided detailed data on completed projects, which the team used to evaluate workload and improve planning during annual reviews.

Emma Cook, a team member, shared her thoughts on the platform: “It’s super self-explanatory and very easy to learn. The setup is well thought out, and it keeps us organized. We’d really be lost without it!”

By adopting ProProfs Project, the Cleveland State University marketing team achieved significant improvements:

• Better Organization: The team streamlined task management and project tracking, enabling them to work more efficiently and meet deadlines consistently.
• Valuable Insights: Comprehensive metrics provided actionable data for annual performance reviews, helping the team improve their workflow and identify areas for growth.
• Team Satisfaction: The user-friendly interface made the tool easy to adopt, ensuring every team member could use it effectively to manage their responsibilities.

Emma highlighted the long-term impact of the tool, saying, “We love seeing how far we’ve come and how we’ve improved over the years. ProProfs has been very helpful.”